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Help Desk Inbox
One list of customer requests, each with an owner, a priority and its notes.
Use this template
Free to start. No credit card.
What it does
- Open, pending and closed tickets in a list your team shares
- A priority and an owner on every ticket
- Notes and updates on each ticket, with internal notes marked
- A form for requests taken by phone, email or at the counter
- Search by subject, customer name or email
Make it yours
Ask for changes in chat, in your own words. For example:
- Create a ticket from each email sent to our help desk address
- Email the customer when their ticket is updated
- Add a category to each ticket, with a filter
Or build your own.
Describe it in your own words and Appvise builds the first version.
Free to start. No credit card.